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How to Book & Our Policies

Everything you need to know before your appointment: booking steps, cancellations, late arrivals, refunds and gift cards.

Bella’s Beauty Bar is a one-on-one studio, so every appointment is a reserved block of time just for you. These policies keep the schedule fair for every client. Please read them before you book.

How to book online

  1. Open the booking page. Click any Book Now button on this website.
  2. Choose your services. Scroll and select the services you want. You can add more than one service; keep selecting each one you would like in the same visit.
  3. Pick a date and time. After clicking next, a calendar appears. If a date is greyed out or cannot be selected, there is no time available that day for the services you chose.
  4. Enter your details. After choosing a time, enter your contact information. A credit or debit card is required to book. The card is not charged until after your services.
  5. Watch for reminders. After booking you will receive text and email reminders until your appointment day.

Tip: booking nail art, a full lash set or several services together? Choose every service up front so enough time is reserved. See the services page for descriptions.

Cancellation and no-show policy

If you need to cancel for any reason, you can cancel the appointment yourself using the link in the text message sent to confirm your booking. Please cancel or reschedule at least 24 hours before your appointment time.

  • Appointments cancelled within 24 hours of the appointment time are subject to a 50% cancellation fee.
  • No-shows are charged a 50% fee to the card on file.
  • Of course, unexpected situations happen. Under certain circumstances, please reach out and we will try to accommodate you.

Late arrivals

Because appointments are booked back to back, arriving late shortens the time available for your service. If you are 15 minutes or more late, your appointment may be cancelled and the 50% fee may apply. If you are running behind, let us know as early as possible.

Refund policy

There are no refunds of any kind once services have been provided. If something is not right with your service, please speak up during your appointment so it can be addressed while you are in the chair.

Gift cards

  • Gift cards must be used within the time stated on the gift card.
  • No refunds or cash are offered on gift cards.
  • The purchase amount can be split between services, but gift cards cannot be resold.

Preparing for your appointment

A little preparation helps your service go smoothly and last longer. Arrive with clean nails and lashes where possible, and check the guide for your service:

Frequently asked questions

Do I need a card to book?

Yes. A credit or debit card is required to book online. It is kept on file and is not charged until after your services, except for late cancellation or no-show fees.

What happens if I am late?

If you arrive 15 minutes or more after your appointment time, the appointment may be cancelled and the 50% fee may apply.

How do I cancel or reschedule?

Use the link in the confirmation text you receive after booking. Please do this at least 24 hours before your appointment.

Can I get a refund after my service?

There are no refunds once services have been provided.

Ready to choose a time?

By booking, you agree to the policies above.